Organizational Health Index tool for Assessing nonprofit organizations capacity

Mazen Saif
Oct 09, 2025By Mazen Saif

The OHI program helps diagnose the nonprofit’s current ways of working, measuring nine key outcomes of organizational health and identifying practical ways to improve. It is a survey for non-profit organizations developed by MacKinsey & Company to assess capacity for nonprofits.


The survey measure the nine key areas in the organization:


1. Direction :

_ Shared vision

_ Strategic clarity

_ Common purpose

2. Leadership:

_ Decisive leadership

_ Consultative leadership

_ Empowering leadership

_ Supportive leadership

_ Challenging leadership

3. Work Environment:

_ Open and trusting

_ Inclusion and belonging

_ Healthy working norms

_ Performance transparency

_ Organizational connectivity

_ Multiple viewpoints

4. Accountability:

_Role clarity

_ Consequence management

_ Performance goals

_ Feedback

_ Personal ownership

_ Decision rights

_ Decision processes

5.Coordination and Control:

_ People performance review

_ Operational management

_ Financial management

_ Risk management

_ Operationally disciplined

_ Employee conduct

_ Efficient prioritization

_ Evaluation

_ Sustainable funding

_ Resources

_Infrastructure

6. Capabilities:

_Talent acquisition

_Talent development

_Process-based capabilities

_Talent deployment

_Tech enablement

_Subject-matter expertise

_Fundraising

7. Motivation :

_ Meaningful Values

_ Inspirational Leaders

_ Financial Incentives

_ Rewards & Recognition

_Career Opportunities

8. Innovation and Learning:

_ Top-down innovation

_ Employee innovation

_ Knowledge sharing

_ Data-driven decision making

_Capturing external ideas

9. External Orientation:

_ Beneficiary orientation

_ Competitive insights

_ External partnerships

_ Social responsibility

_ Government and industry relations

_ Stakeholder management

The above are critical areas for non-profit organizations globally that determines level of capacity within the organization. organizations can take the survey and uncover areas that needs to improves. This is a general survey but not constitute the further consulting by experts. ATYAF consulting provides capacity assessment to organizations for sector based and institutional and provide practical actions for development of capacity. explore more via visiting www.atyafs.com 

and visiting the MacKinsey OHI tool: 

https://www.mckinsey.org/our-programs/organizational-health-index-for-nonprofits